Who we are
Hayley Spink
Chief Operating Officer
London
Chaucer appointed Hayley as Group Chief Operating Officer in October 2024. With over 20 years of experience in the London Market, Hayley has held senior leadership roles, including her previous position as Group Chief Operating Officer at Apollo Managing Agency and previous roles held at Lloyd's of London.
Hayley is responsible for leading the development and implementation of Chaucer’s operations and service strategy, ensuring the company maintains a fully optimised operating model across all aspects of the Group. Her strong global operational background and considerable experience are key assets in driving Chaucer's success.