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Innovation at Chaucer

We firmly believe that innovation is not just about creating something new, but about doing things differently. This mindset is what drives us to continually improve and evolve in our work. By pushing the boundaries and embracing change, it's this spirit of innovation that sets us apart and propels us forward.

We embrace innovation as a means to stay ahead of the curve and deliver superior solutions to our clients. Our approach to innovation involves a combination of strategic foresight and practical experimentation.

The strategic intent behind our innovation initiatives is to anticipate and address the evolving needs of our clients. This involves a deep understanding of emerging risks and the development of new products and services that can effectively mitigate these risks. By fostering a culture of innovation, we can proactively respond to changes in the market and provide our clients with the best possible solutions.

Hear from Chaucer's Innovation Partners

A collaborative approach

Our innovation team has worked together with specialty insurers to develop and deliver truly innovative products to the market. This collaboration allows us to address specific market needs with precision and creativity.

We fundamentally believe that 'what got us here, won’t get us there'. We see innovation as a crucial source of competitive advantage as our clients seek new solutions for emerging risks.

Some key focus areas for us are:

  • Weather
  • Climate change
  • Intangibles
  • Truly new markets
  • Parametrics

Innovation is a key strategic tool

“As clients battle with new and changing risks, one of the major levers in the insurance industry’s strategic toolkit is innovation - setting up thoughtful, contained experiments to solve for key client challenges. No one knows what the future holds, hence the power of innovation and experimentation.”

Tom Graham, Head of Partnership & Innovation

Some of our innovation partners

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Our relationships with external partners are fundamental to its ongoing success. Our doors are always open for new ideas and collaboration:

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You can read more about how we have evolved our innovation model, how we measure success and the lessons we have learned in the years since we formalised our Innovation function, in our whitepaper here: